You are our priority!

TO BOOK A TRIP

Online through www.medanswering.com, be sure to have an account on MAS.

OR

Call Medicaid Transportation (855) 360-3542, between 6 am and 6 pm daily, three days in advance of your trip. Please have the following information ready:

ABOUT YOU:

• Medicaid number, ex: AB12345C
• Name
• Birth date
• Address
• Contact Number
• Medical reason for Transportation
• Level of transportation required

ABOUT YOUR PHYSICIAN AND THE APPOINTMENT: 

• Name and phone number of ordering physician and name of physician that will be seen
• Date and time of the appointment
• Location of the medical appointment, this is key! (include cross streets whenever possible)
• Transportation vendor with whom you prefer to ride (ZRV)
• Any other special instructions needed for the trip
• Whether you will be traveling with a PCA, a guest, or both
• Any special instructions such as the need for the vehicle operator to announce his or her presence if you are visually impaired
• Please provide the same information for the return trip